Customer Account Manager Bromsgrove- full time office based no hybrid working £28,000 per annum Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting for an exciting opportunity to join a dynamic and growing business, where you’ll play a key role in managing and developing established B2B accounts. As a Customer Account Manager, you’ll be responsible for nurturing and expanding relationships within an existing customer base. Acting as the main point of contact, you’ll ensure clients receive a seamless, high-quality experience while identifying opportunities to strengthen and grow each account. Customer Account Manager Key Responsibilities Account Management & Client Relationships Manage and develop a portfolio of existing B2B accounts Build strong, long-term relationships with key decision-makers Act as the primary point of contact for all client needs and queries Conduct regular account reviews to ensure satisfaction and identify growth opportunitiesCustomer Experience & Operations Oversee the full customer journey, ensuring a smooth and efficient experience Ensure accurate and timely handling of orders, returns, and queries Work closely with internal teams to ensure client expectations are met Monitor service levels and continuously look for ways to enhance the customer experience Respond prom...