Position Description
This team is dedicated to the operations and maintenance of the ground systems for NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Data from our missions is used in weather forecasting, climate research, forest fire detection, search and rescue, and much more. The System Administrators provide onsite IT support in collaboration with government technical leads. They are instrumental in implementing new directives to build out and configure enterprise tools; leverage those tools to maintain accurate inventory and automate monitoring, alerts, and reports; and cross-train each other so as to provide strong quality assurance and team integration. Responsibilities include:
1. Troubleshoot real-time anomalies
2. Ensure accountability and proper operation of all hardware and software
3. Setup and maintain automated alerts and reports
4. OS and software installations, upgrades, and security patches/virus protection
5. Hardware hot swaps and rebuild/reimaging
6. Coordinate system modifications with satellite operations team to avoid disruption of service
7. Audit and maintain inventories of servers, workstations, software, and licenses
8. Follow CM and issue-tracking processes
9. Provide off-hour, on-call emergency support (on a rotating basis with team members; this is a rarity on the order of once every couple months)
10. Produce internal how-tos to facilitate cross-training team members
Required Skills
11. 4-6 years of relevant experience managing Windows and/or Linux systems
12. Training in the form of certificates or a degree.
13. Technical communication skills to gather information, report status, and record detailed task closure information.
14. Independent learner and independently motivated.
15. Excellent written and oral communication skills.
16. Must be a US Citizen or Permanent Resident who has lived in the United States at least 3 out of the last 5 years. Must be able to pass a background investigation to obtain a security badge to enter the applicable government facility.
Desired
17. Experience with one or more of the following enterprise tools: Active Directory, BigFix, SolarWinds, Redhat Satellite Server, VMware
18. Expertise in batch, bash, and/or powershell scripting
19. Experience with one or more of the following enterprise tools: Tripwire, Networker/DDVE, SQL Server
20. Knowledge of database language (most useful is SQL)
21. Experience with OpenVMS
22. Experience with network administration and/or programming for troubleshooting in collaboration with wider team
Education
BS in Information Technology, Computer Science, related discipline, or equivalent.
Location
Work is required to be completed on-site at NSOF in Suitland, MD
Compensation
The hourly rate for this role is $28 - 84/hr. This range is a good faith estimate based on similar roles across the organization. ERT considers several factors when extending an offer of employment, including the location, scope, and associated responsibilities of the specific position, as well as a candidate’s work experience, education/training, and key skills.
Benefits
All full-time employees are eligible to participate in our flexible benefits package, which includes:
23. Medical, Rx, Dental, and Vision Insurance
24. 401(k) retirement plan with company-matching
25. 11 Paid Federal Government Holidays
26. Paid Time Off (PTO)
27. Basic Life & Supplemental Life
28. Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts
29. Short-Term & Long-Term Disability
30. Employee assistance program (EAP)
31. Tuition Reimbursement, Personal Development & Learning Opportunities
32. Skills Development & Certifications
33. Professional Membership Reimbursement
34. Employee Referral Program
35. Competitive compensation plan
36. Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company’s performance
37. Publication and Conference Presentation Awards with bonuses
ERT is a VEVRAA Federal Contractor and Equal Opportunity employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.