Job Ref: HOL1184
Branch: Holiday Inn Manchester City Centre
Location: Holiday Inn Manchester City, Manchester
Salary/Benefits: Competitive Salary and Fantastic Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 24/09/2025
Closing date: 07/11/2025
Responsibilities:
As a Meeting Events Executive, your responsibilities will include:
* Handling conference and events sales enquiries in a timely and professional manner, following established procedures and the hotel's selling strategy.
* Taking a pro active lead in all Event enquiries, including Weddings, and social banqueting.
* Ensuring effective communication in providing detailed information for all bookings to the operations team to ensure successful event delivery.
* Conducting thorough show rounds of the hotel for potential and existing clients.
* Managing event lead portals with a prompt and pro active approach.
* Participating in hotel sales activity including sales calls, client entertaining and supporting with hosting FAM trips.
* Maximizing revenue opportunities and supporting further sales activities within the hotel, finding innovative ways to increase sales opportunities through proactive selling and upselling opportunities.
* Identifying and collecting sales leads, as well as growing and developing existing customer relationships through regular contact.
Experience:
To be successful in this role, you should have:
* Previous experience in a hotel sales or meetings and events role.
* Knowledge of the Manchester market.
* Demonstrated success in a fast-paced sales environment.
* Strong communication and customer service skills.
* Excellent decision-making ability and a high degree of integrity.
What's in it for you? We offer a range of benefits, including:
* Discounts across retail, restaurants, and events.
* Complimentary onsite gym access online streaming portal.
* Worldwide Family and Friends discounts in hotels across the IHG portfolio.
* Meals and a relaxing staff area.
* Opportunities for progression with a personalised development plan.
* Upselling and recognition incentives.
* Statutory holiday compliance.
Performance Measures:
Your success in this role will be measured by:
* Achieving budget targets.
* Meeting internal audit standards.
* Maintaining a response time average under 2 hours.
* Achieving 85% and above in all BDRC qualifying calls/emails.
* Achieving a minimum score of 8 NPS on Venue Verdict responses.
Is this role right for you? Whether you are a future star with big aspirations or an established high performer with a proven track record, we invite individuals with experience in the hotel/travel/MICE sector to apply. If you believe you have what it takes to contribute to our success, we'd love to hear from you
The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events.