Park Manager – Living Memorial Parks
A Role with Real Purpose
We are a values-led organisation operating at the intersection of nature, community and compassion. Custodians of beautiful, natural landscapes across Britain, we help families create lasting, meaningful tributes in settings that truly reflect a life well lived. We do things differently - and we're growing.
We're looking for a commercially driven, relationship-focused Park Manager to join our team and lead local revenue growth from our park base. If you come from hospitality, retail or a service-led environment and are ready for a role where your commercial skills genuinely make a difference to people's lives, this could be the opportunity you've been waiting for.
What You'll Be Doing
This is a predominantly field-based, externally focused role - approximately 70% of your time will be spent building and managing revenue-generating partnerships with funeral directors and community organisations, with 30% supporting park operations and commercial performance.
Commercial Performance
* Own and deliver revenue, market share and profitability targets at park level
* Drive growth across a range of memorial products through structured partner engagement
* Maintain a disciplined sales pipeline and report against clear KPIs
* Protect pricing integrity and contribute to EBITDA performance
Account Management & Partner Growth
* Manage and grow a portfolio of local funeral director and community accounts
* Conduct regular, performance-focused account reviews
* Build trusted, long-term partnerships founded on reliability and service excellence
* Identify upselling and cross-selling opportunities aligned to family needs
New Business Development
* Identify, approach and secure new funeral director partnerships
* Build strong local visibility and a credible reputation in the business community
* Develop referral channels and convert opportunities into sustained revenue streams
Leadership & Reporting
* Provide commercial direction to your direct reports, ensuring service delivery supports growth
* Monitor competitor activity and share market insight with senior leadership
* Maintain accurate data and reporting across internal systems
What We're Looking For
Essential
* Proven track record of delivering sales or revenue targets in hospitality, retail or service-led environments
* Demonstrable success in account management and customer relationship growth
* Strong commercial acumen with solid understanding of margin and profitability
* Experience leading or influencing operational teams to support commercial outcomes
* Confident networker with strong pipeline management and KPI discipline
* IT literate across Excel, CRM and reporting tools
* Full, clean driving licence
Desirable
* B2B account management experience
* Territory or regional portfolio management
* Exposure to funeral, memorial, hospitality or community-based sectors
What Kind of Person Thrives Here?
* You'll be the kind of professional who takes personal accountability seriously, brings energy and credibility to every external conversation, and remains solutions-oriented when the going gets tough. Crucially, you understand that in a sensitive sector, how you deliver results matters every bit as much as the results themselves.
What's on offer for you?
The company are offering a base salary of 32-35k (depending on experience) plus performance related bonuses. There is a comprehensive benefits package on offer and the role will be predominantly based onsite with some occasional travel. Parking onsite is free.