Executive Assistant - PA
Start Date - ASAP
2-4 month contract
Monday Thursday 9-5.30pm and Friday 9-5pm
This role works closely with the Director to provide administrative support, usually on a one-to-one basis. You'll help them to make the best use of their time by dealing with secretarial and administrative tasks.
Accountabilities
* Organise and maintain diaries, appointments and meetings, ensuring the Director is well-prepared.
* Arrange travel, visas and accommodation, and occasionally travelling with the Director to take notes or dictation at meetings or to provide general assistance during presentations.
* Meet and greet visitors at all levels of seniority.
* Deal with incoming email, often corresponding on behalf of the Director.
* Screen enquiries and requests, and handle them when appropriate.
* Liaise with customers, suppliers and other colleagues.
* Devise and maintain office systems, including procurement and expenses.
* Carry‑out background research and present findings.
* Produce documents, briefing papers, reports and presentations.
* Support event management, business communications and engagement activity.
* Ensure that you (and any direct reports) are meeting customers' fair and reasonable expectations and provide fair outcomes. Question and challenge peers and managers where processes and procedures do not meet these expectations and any activity that does not place customers' interests at the heart of how we do business.
* Complete training as mandated by the company and regulated by the FCA.
* Ensure that self and direct reports if in place achieve and demonstrate levels of competence required to fulfil job requirements.
Skills Knowledge & Experience
Essential
* Exceptional written and oral communication skills.
* Excellent Microsoft Office and IT skills, including Outlook, Word, Excel, PowerPoint, OneNote and Teams.
* The ability to work under pressure and to tight deadlines.
* Good organisational and time management skills.
* The ability to research, digest, analyse and present material clearly and concisely.
* Excellent interpersonal skills.
* The ability to work on your own initiative.
* Honesty and reliability.
* Attention to detail.
* Flexibility and adaptability to juggle a range of different tasks and meet deadlines.
* Discretion and an understanding of confidentiality issues.
Desirable
* Operational and/or contact centre frontline experience.
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