Account Manager - Flannels Fosse Park
Account Manager - Flannels Fosse Park
Apply locations Leicester | Full time | Posted Yesterday | Job Requisition ID: JOBREQ00104146
About CHANEL
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
"In order to be irreplaceable, one must always be different," stated founder Gabrielle Chanel. We strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to highlight individual uniqueness and empower our clients to express themselves through exceptional fragrances, makeup, and skincare.
Job Purpose
The Account Manager will lead a passionate team dedicated to creating memorable client experiences. Responsible for retail activities that uphold the brand’s image and market leadership, the role involves managing daily operations and coaching the team.
Key Responsibilities
* Team Leadership: Guide team towards results and personal development, foster an environment of ethics, integrity, and diversity, manage employee relations, facilitate communication, and share brand vision.
* Business Development: Build client portfolio, develop initiatives aligned with brand strategy, manage staff rotas, communicate stock needs, and report to line managers.
* Experience Creation: Lead by example on the sales floor, create personalized client experiences, embrace digital trends, resolve client complaints, and ensure visual standards.
* Brand Ambassador: Demonstrate brand knowledge, implement training, maintain dress and grooming standards.
Skills and Qualities
* Leadership and management skills including strategic thinking, relationship building, coaching, and performance management.
* Soft skills such as communication, curiosity, self-awareness, enthusiasm, and integrity.
Benefits
We offer comprehensive benefits including private medical insurance, pension, retail discounts, mental wellbeing support, cultural discounts, product discounts, recognition programs, and more. Benefits are subject to eligibility and change.
At CHANEL, we foster an inclusive culture that values diversity, personal growth, and collective progress. We encourage applications from all backgrounds, as we value the perspectives and potential you bring.
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