Job Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role requires a strong leader with a passion for hospitality and a commitment to providing exceptional service. The ideal candidate will have a background in restaurant or hotel management, along with culinary experience, to ensure the smooth running of both front and back of house operations.
Duties
* Supervise and manage front of house staff, ensuring high standards of service and hospitality are maintained at all times.
* Oversee food preparation and production processes to guarantee adherence to food safety regulations and quality standards.
* Collaborate with kitchen staff to ensure timely and efficient service, while also managing food presentation and portion control.
* Train, mentor, and develop team members in areas such as serving techniques, food safety practices, and customer service excellence.
* Handle customer inquiries and complaints professionally, striving for resolution that enhances guest satisfaction.
* Maintain an organised front of house environment, ensuring cleanliness and compliance with health regulations.
* Assist in the management of inventory, including ordering supplies and monitoring stock levels.
* Foster a positive work culture that encourages teamwork, leadership, and continuous improvement.
* Event Planning.
* Assist in advertising on Social Media and advertising online.
* Managing rota's and staff costings.
Experience
The successful candidate will possess:
* Proven experience in a supervisory role within the hospitality industry, preferably in a restaurant or hotel setting.
* Strong culinary skills with knowledge of food preparation and production techniques.
* Background in food safety regulations and best practices.
* Excellent team management skills with the ability to lead by example.
* Experience as a barista or in similar roles is advantageous.
* A passion for delivering outstanding customer service and creating memorable dining experiences. If you are enthusiastic about leading a dynamic team in a vibrant environment while ensuring exceptional guest experiences, we invite you to apply for this exciting opportunity as our Front of House Manager.
Job Type: Full-time
Pay: £30,000.00-£34,000.00 per year
Benefits:
* Free parking
* On-site parking
Experience:
* Hospitality management: 5 years (required)
Work Location: In person