Job Description
Supervisor - Premium Home Retail - Southampton
OTE £32,000 Guaranteed 3 Month Bonus + Benefits
Concession within a Leading Department Store
We're recruiting for a passionate and customer-focused Supervisor to lead a high-performing team within one of the UK's most recognisable department stores in Southampton.
This is an exciting opportunity to join a growing national retailer in a premium concession environment where your ability to deliver exceptional service and drive sales will be genuinely recognised and rewarded.
The Package
* OTE of £32,000
* Generous staff discount
* Share of profit bonus scheme
* Pension scheme via salary sacrifice
* Perks platform
* Birthday day off
* Cycle to work scheme
* Employee Assistance Programme
The Opportunity
As Supervisor, you'll be the face of the brand within this prestigious retail setting. You'll create an inspiring and welcoming space for customers while building strong relationships with your host store team. Your ability to balance customer care and commercial drive will be key to your success.
Key Responsibilities
* Deliver a best-in-class experience for all customers, exceeding expectations at every touchpoint.
* Proactively drive sales and consistently exceed personal and team targets.
* Maintain excellent product presentation and an immaculate showroom environment.
* Build and nurture strong relationships with department store colleagues and management.
* Use in-store technology effectively to process and manage customer orders.
* Ensure all health & safety and operational standards are met at all times.
What You'll Bring
* A customer-first approach combined with a strong commercial instinct.
* Experience in a retail sales or consultative sales environment, ideally within home, lifestyle, or interiors.
* A positive, proactive attitude with a keen eye for detail.
* The ability to build trust quickly, both with customers and colleagues.
* Strong organisational and communication skills.
This is more than just a sales role - it's a chance to be part of a business that truly values its people, champions development, and delivers consistently exceptional customer experiences.
Apply today to find out more about this fantastic opportunity and take the next step in your retail career.
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