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Product and Propositions Manager - Commercial Lending, Dartford
Location: Dartford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Product and Propositions Manager - Commercial Lending
About the business
Operating for over 150 years with a presence in over 240 towns and cities throughout the UK, this business prioritizes its customers and employs over 3,000 staff. They are dedicated to creating a positive impact in the community, considering environmental impacts and climate change risks. They are initiating a 5-year transformation investment.
About the job
This role offers the chance to contribute to delivering excellent propositions and products for customers, with exposure to exciting challenges. It also plays a key part in expanding the Commercial Lending Team, supported by strategic investments to grow the business.
About the role
* Obsession with customer needs, responsible for developing customer-centric commercial propositions and product developments.
* Collaborate with the Commercial Lending Team to create insight-led products that benefit both customers and the business, gaining stakeholder buy-in and managing change.
* Lead portfolio management, assess impact and complexity, establish business benefits, and ensure alignment with group strategy and regulatory standards.
About you
* Understanding of financial products and their value creation for business and customers.
* Strong stakeholder network, industry knowledge, and understanding of competitors.
* Experience in delivering change, excellent communication skills, and a collaborative approach.
* Leadership experience, capable of motivating and developing teams, including remotely.
* Knowledge of lending onboarding operations, especially within commercial mortgages, and experience in loan application processes.
* Excellent negotiation and influencing skills, with the ability to handle difficult conversations.
* Experience in process improvement and efficiency initiatives.
* Commitment to providing excellent customer service, including to brokers.
What’s on offer:
The company values its employees, offering a respectful, inclusive environment where you can develop your career. Benefits include:
* Flexible working arrangements to support work-life balance.
* Comprehensive induction and training programs.
* Inclusive culture where everyone can be themselves.
* 25 days holiday plus Bank Holidays, with options to buy additional days.
* Discretionary annual bonus.
* Up to 11% pension contribution.
* Health benefits including private medical insurance, dental, and healthcare plans.
* Access to discounts via a benefits portal.
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