Job Summary
We at the Early Intervention Team are looking for a Team Secretary (band 3) to join the team. The post is based at Kendray hospital site and the successful candidate will provide admin support to the multi-disciplinary team.
Although a full-time post, we are willing to consider part-time hours (22.5-37.5 per week).
We are a family-friendly team; our opening hours are 8.00am to 8pm Monday to Friday and 9-5 on weekends and bank holidays. Team Secretary core hours are typically 9am-5pm weekdays.
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
We encourage and welcome applications from all protected characteristic groups; we value diversity and want our workforce to be reflective of our communities.
We do reserve the right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Responsibilities
* Under the supervision/direction of the Administrative Supervisor, provide a comprehensive, confidential secretarial/administrative service to clinical/support services within a delegated framework.
* Provide services within well-established policies, procedures, protocols, and guidelines while acting within the required sphere of competence.
* Demonstrate sound knowledge of the service to enable contribution and inform decision making.
* May work within clinical environments where conflict resolution may be required.
* Act as principal point of contact for users of the service, including individuals from within/outside the Trust, service users and members of the public.
* Work flexibly to meet the needs of the service.
* Develop and maintain good working relationships by being flexible, adaptable, polite, positive and empathetic; communicate effectively and informatively.
* Work with sensitivity and have a good understanding of the service provision and issues experienced by its users.
* Prioritise own tasks, exercising a degree of independence, initiative and judgement; assess situations, identify and resolve potential problems within own skill set; refer and seek guidance on issues outside of postholder’s level of competency or authority to the Administrative Supervisor.
* Work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.
* Use effective verbal and written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality; adapt style of communication to respond to others’ user communication difficulties.
* Ensure the service experience is positive and service user confidentiality is maintained at all times; treat users of the service, colleagues etc., with respect, dignity, courtesy and in accordance with the Trusts Values.
Job Details
Band: 3
Salary: £24,937 to £26,598 a year pro rata
Contract: Permanent
Working pattern: Part-time, Flexible working
Date posted: 06 February 2026
Reference number: C9378-B2272
Job location: Kendray Hospital, Doncaster Road, Barnsley, South Yorkshire, S70 3RD
Person Specification
Personal Attributes
* Ability to be flexible to meet the demands of the post.
* Responsive attitude and approach.
* Dress appropriately for the environment.
* Ability to travel around the Trust as appropriate to role.
Qualifications
* NVQ level 3 (or equivalent qualification) or RSA III, or ability to demonstrate competency at level 3.
* Willingness to undertake further study/development.
Experience
* Recent secretarial/administrative experience and copy/audio typing.
* Note/minute taking.
* Experience in using email, maintaining and updating paper and electronic diaries, arranging meetings.
* Experience in using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook, PowerPoint.
* Experience working as an effective team member with minimum supervision.
* Experience working in a busy environment with competing demands.
* Understanding of the need to maintain strict confidentiality.
* Use of a degree of initiative.
* Organisation and prioritisation of own tasks to meet deadlines.
* Experience in working in a caring environment (desirable).
* Experience in dealing with the public (desirable).
Physical Attributes
* A satisfactory sickness record over the previous 2 years (subject to fairness and equality of opportunity, particularly where sickness is related to disability and/or pregnancy).
* Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Special Knowledge and Skills
* Good written communication skills, ability to deal with and prepare routine written correspondence.
* Good verbal communication skills, ability to obtain information and pass on comprehensive and confidential messages.
* Decision-making and prioritisation.
* Knowledge of the Data Protection Act.
* Customer care skills.
* Good interpersonal skills.
* Diversity/Cultural understanding.
* Resilience to pressure and exposure to emotional, distressing situations.
* Non-judgemental, empathetic manner.
* Able to use observation skills to identify potential risks and act appropriately.
* Demonstrates Trust Values.
* Able to fulfil the requirements of the Trusts value-based induction.
* Knowledge of information governance (desirable).
Training
* Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
* Must be willing/able to undergo job development and training and maintain skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer Details
South West Yorkshire Partnership NHS Trust
Kendray Hospital, Doncaster Road, Barnsley, South Yorkshire, S70 3RD
Website: https://www.southwestyorkshire.nhs.uk
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