Join to apply for the In Store Visual Merchandiser role at Manchester United.
LOCATION: Old Trafford Stadium Complex.
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high‑performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
The Role
Key Responsibilities
* Work with Assistant Manager & Supply Chain to ensure the product flow/placement achieves maximum sales.
* Plan and develop merchandising strategies to hit launch dates and balance company’s objectives.
* Analyse sales figures, customer reactions and market trends to anticipate product needs and plan product ranges.
* Maximise customer interest and sales levels by displaying products appropriately.
* Produce layout plans and maintain store stock and inventory.
* Produce weekly trade reports to share with wider business.
* Monitor stock movement and consider markdowns, promotions, price changes.
* Work with Megastore salesfloor team to develop store standards through training guides and guidance on launch projects.
Expectations
Play to win
* Seeks opportunities to develop professional skills and knowledge and encourages team to do the same.
* Seeks feedback from others to deepen self‑awareness.
Unity & Inclusion
* Invests in relationships across the Club and encourages others to do so.
* Creates an environment where others feel respected and promotes Diversity and Inclusion within their team and creates a culture of inclusivity and openness.
Heritage & Innovation
* Evaluates own and team results objectively, reviewing targets and applies the lessons learned.
* Shows a high level of self‑reflection when analysing team/department results.
Hard Work & Resilience
* Maintains a focus on key priorities and deliverables, staying resilient when under pressure. Uses challenges as an opportunity to learn and improve.
* Participates fully and encourages others to engage in change initiatives. Anticipates and adapts flexibly to changing requirements.
Entertainment & Inspiration
* Communicates the department strategic priorities in a compelling way, inspiring excitement amongst their team about the Club direction & their role in that.
* Actively supports new initiatives and tries different ways of doing things. Takes time to understand barriers to change.
Highest Standards
* Sets clear & stretching individual and team objectives. Sets the highest standards for their team including managing upwards.
* Deals decisively and swiftly with poor performance.
The Person
Requirements and skills
* Proven working experience in merchandising.
* Understanding the brand.
* Creative flair.
* Analytical skills.
* Commercial awareness.
* An eye for detail.
* Computer literacy.Confidence in your own decisions.
* Strong communication and leadership skills.
* Excel proficient.
* PowerPoint proficient.
What We Offer
* Annual incentive scheme.
* Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace.
* Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners.
* Gym Facilities in our onsite locations and opportunities for regular social events and team‑building activities.
* Enhanced family Leave Benefits and an opportunity to purchase additional holiday days.
* Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs.
* A supportive work environment that values diversity, equity and inclusion, and individual growth.
Our Commitment To You
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Friday 7th November 2025.
Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.
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