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Service administrator

Tadley
Office Angels
Service administrator
£29,000 - £30,000 a year
Posted: 9 January
Offer description

We are looking for a Service Administrator! 🌟

Are you ready to take on an exciting new challenge in the engineering sector? Our client is looking for a dedicated and enthusiastic Service Administrator to join their dynamic team on a permanent, full-time basis. If you thrive in a fast-paced environment and enjoy coordinating tasks, this is the perfect opportunity for you!

What You'll Do:

As the Service Administrator, you will be the pivotal point of contact for our contract customers, ensuring smooth operations and excellent service delivery. Your responsibilities will include:

📅 Coordinating and maintaining the contract diary to ensure all schedules are met.
📞 Acting as the first contact for customer inquiries regarding specific contract work.
🔧 Communicating with engineers about job scheduling, materials, and parts availability, collaborating with the lead service coordinator as needed.
✅ Performing initial quality control checks on engineer paperwork, preparing it for further review by service and contract managers.
🗂️ Supporting the preparation of maintenance work templates, including asset lists and relevant documentation.
📈 Maintaining registers of contract-specific asset lists and KPIs, with regular reporting in line with contract specifications.
🙏 Requesting and following up on client feedback to enhance service quality.
🛠️ Ordering parts and materials, while keeping meticulous records.
🤝 Assisting the local depot with any additional reasonable tasks to support day-to-day operations.

What We're Looking For:

Proficiency in MS Office applications, including Word, Excel, and SharePoint.
A keen eye for detail and a proactive approach to problem-solving.
Excellent communication skills to liaise effectively with customers and engineers alike.
A collaborative spirit and willingness to support the team in various tasks.

Why Join Us?

Be part of a supportive and energetic team where your contributions matter! 🙌
Enjoy a competitive salary and benefits package.
Gain valuable experience in a thriving engineering environment.If you're ready to make a difference and grow your career as a Service Administrator, we want to hear from you!

Apply Now! 📩 Send your CV to

Let's shape the future of engineering together! 🚀

Our client is committed to diversity and inclusion in the workplace.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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