The Transfer of Care Hub at Colchester Hospital is looking to recruit a Senior Case Manager to join our developing team.
Location is at our Community Hospitals, working between Clacton and Harwich, with support at Colchester Hospital when requested.
Must be a car driver.
Role Overview
The aim of the discharge team is to maximise personal independence and enable patients to return home as quickly as possible in a supported manner. You will be responsible for early identification of complex patients and liaising with the multi-disciplinary team to provide appropriate support, promoting a home first ethos.
You will carry out duties supporting the Transfer of Care Hub in delivering high-quality care and effective discharge planning. The focus is to manage and direct, under supervision of a Lead Case Manager, the gathering of detailed information to support discharge plans over a seven-day period. Clinical skills are not required, but you will be patient-facing, gathering information and liaising with families/next of kin for robust assessments.
This is a fixed-term/secondment position until 31st December 2025. Internal applicants currently employed by ESNEFT will be offered this role on a secondment basis only.
Key Responsibilities
1. Maintain up-to-date knowledge of discharge pathways, including the DOH Hospital Discharge policy and the Discharge to Assess model.
2. Advocate for patients and their families.
3. Manage and prioritise your own caseload while supporting fellow Case Managers to ensure timely discharges.
4. Support discharge planning and system flow within a seven-day service to promote patient independence.
5. Maintain accurate patient records and ensure electronic records are current, reflecting the Criteria to Reside.
6. Understand the Mental Capacity Act and its implications for discharge.
7. Initiate discharge planning promptly after patient admission.
8. Establish effective communication with stakeholders, including Transfer of Care Hub, ward staff, pharmacy, therapy services, doctors, nursing, care homes, and voluntary services.
About ESNEFT
We provide hospital and community health services to nearly one million people across east Suffolk and north Essex, including acute hospitals, community hospitals, clinics, and in-home care. Employing over 12,000 staff, we support staff development, flexible working, and offer a range of benefits including pension schemes, annual leave, and NHS discounts.
We are committed to improving patient care and staff experience through digital transformation, including the implementation of the Epic electronic patient record system.
Join Us
If you are passionate about patient care and eager to develop your skills, we want to hear from you. Find out more about living and working here: https://www.youtube.com/watch?v=GkPu7HphU8A
For full details of the responsibilities and duties of this role, please see the attached job description.
This advert closes on Tuesday 5 Aug 2025.
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