Temporary Customer Service Advisor Location: Newbury Contract Type: Temporary, 3 months Hours: Monday to Friday, 8:30 AM - 4:30 PM Are you passionate about delivering outstanding customer service? Do you enjoy engaging with a diverse range of customers? If so, our client, a leader in the Manufacturing & Production sector, is looking for a dynamic and friendly Customer Service Advisor to join their team in Newbury. About the Role As a Temporary Customer Service Advisor, you will play a vital role in supporting customers throughout their aftersales journey. You will be the friendly and professional voice on the phone, helping to resolve enquiries, manage requests, and ensure a smooth and positive customer experience. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys working with customers. Key Responsibilities Handle inbound customer calls, providing clear, helpful, and professional support. Manage customer support tickets including fault reports, replacement queries, warranty registrations, and general enquiries. Raise refund requests where appropriate, ensuring accuracy and adherence to internal processes. Monitor and respond to enquiries within the Aftersales Outlook inbox in a timely and professional manner.What We're Looking For To succeed in this role, you will ideally bring the following: Customer Service Experience: Previous experience in a customer-facing ...