Job Title: Voids Supervisor
Location: St Albans
Employment type: Permanent Full Time
About The Role
Joining us as a Voids Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day‑to‑day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.
You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You'll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You'll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dissatisfaction.
Key Attributes
* Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card.
* Operational management experience/service delivery in trade role – managing operatives and subcontractors performance and KPIs.
* Experience in working at height, scaffolding etc.
* Passionate about service delivery, employee and resident engagement.
* Can do attitude and attributes perfected to deliver first‑time fix solutions.
* Delivering a compliant, safe and resilient service.
* Delivering services within budget.
* Strong track record of managing multi‑site workforces.
* No hybrid working, must be able to work from main office located in St Albans.
* Good level of written English e.g., ability to write responses to complaints.
* Good computer skills.
* Good project management skills.
* Good communication skills e.g., ability to communicate with different stakeholders at different levels.
* Ensure best practice prevails throughout the Regions activities.
About You
You must hold a UK driving licence for a minimum of 12 months.
With previous experience in void delivery, you'll have experience in management of direct operatives and subcontractors. You'll be able to work to deadlines/targets.
Holding an NVQ Level 3 in Construction Management, ideally you'll hold a Gold CSCS Card.
Benefits
* Company Van (work use only)
* Profit Share Discretionary Annual Bonus Scheme
* 26 days Holiday plus Bank Holidays
* Enhanced Pension Plan
* Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
* Company Uniform
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
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