As a Logistics Executive within our operations Department, you will support the day-to-day activities of the Operations team, ensuring the smooth execution of freight operations and customs processes. Working in conjunction with global colleagues, you will uphold operational excellence while maintaining a high standard of compliance and customer satisfaction.
The role is based around Heathrow – Hours are: 4 on 4 off Nights (Apply online only). Salary £42-48k.
Duties Include:
* Daily operations across Road, Air, and Sea freight modes during the night shift.
* Ensure all shipments, including AOG and critical aircraft parts, are delivered on time and in compliance with customer and regulatory requirements.
* Ensure adherence to SOPs in the production of Customs and Shipping documentation.
* Review and verify Import and Export documentation and customs submissions.
* Provide timely and accurate updates to customers regarding shipment statuses.
* Source freight rates and routing options from suppliers and prepare customer quotations.
* Ensure accurate job costing and that supplier details are correctly recorded in internal systems.
* Manage and prioritize workload.
* Manage group mailboxes and respond in a timely manner.
Required Experience:
* Has proven experience in a time-critical logistics or aviation environment.
* Strong understanding of AOG logistics and time-critical supply chains.
* Calm under pressure – able to remain composed and decisive when managing AOG and time-critical shipments during high-pressure situations.
* Awareness of airline cargo procedures.
* Familiarity with INCOTERMS, IATA regulations, and Dangerous Goods (DG) classification.
* Working knowledge of handling agents at LHR and airline cut-offs.
* Understanding of haulage scheduling and collection/delivery coordination.
* HMRC customs processes.
* Aviation security regulations.
* Ability to lead and prioritize workload overnight with minimal supervision.
* Strong decision-making ability.
* Excellent communication skills (internal teams, airlines, hauliers, overseas agents).
* Problem‑solving mindset.
* Ability to elevate operational issues appropriately.
* Experience working with MRO providers and aircraft parts.
* Box Top – job creation, customs entries, invoicing, ASM, CDS, Airline Portals.
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