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Duty Manager – Jetts Fitness (Saturday & Evening Availability Required)
📍 77 Fulham Palace Road, Hammersmith, W6 8JA
💼 Full-Time | 40 Hours per Week
💰 Salary: £26,000 – £29,000 (DOE)
🕐 Regular Saturday Shift + Weekday Evenings Required
About Jetts Fitness
Jetts Fitness is an affordable, boutique-style gym built around our members’ results — open 24/7 and full of energy, community, and purpose.
We pride ourselves on creating a welcoming, motivating environment where both members and staff thrive. As we continue to grow, we’re looking for a passionate Duty Manager to help lead daily operations, elevate the member experience, and strengthen our connection with the local community.
The Role
As Duty Manager, you’ll be the go-to leader on shift — ensuring everything runs smoothly, from daily operations and member service to sales and safety.
You’ll bring energy to the gym floor, inspire members, and play a key role in helping new and existing members achieve their goals.
Key Responsibilities
* Deliver engaging group fitness classes as part of your regular shifts
* Provide exceptional customer service to all members and visitors
* Be the lead sales contact on shift — conducting confident, inspiring gym tours
* Follow up leads and manage prospects through our CRM system
* Make proactive outbound calls to support new leads and member retention
* Sign up new members and ensure a smooth onboarding process
* Complete daily health, safety, and cleanliness checks, reporting any issues promptly
* Support local outreach and community events to promote Jetts Fitness
* Contribute to a positive, inclusive team culture on and off the gym floor
* Use social media to engage with members and showcase club activities
* Keep the gym clean, organised, and energised throughout your shift
* Collaborate with personal trainers and management to achieve operational goals
What We’re Looking For
* Proven experience in a gym or fitness environment
* Minimum Level 2 Fitness Instructor qualification (Level 3 desirable)
* Confident leading and energising group fitness sessions
* Comfortable using CRM systems and confident driving sales
* Strong communication skills, both in person and over the phone
* A supportive team player who thrives in a high-performance environment
* Detail-oriented with a strong focus on cleanliness and safety
* Community-minded and passionate about member engagement
* Flexible with evening and weekend availability
Why Join Jetts Fitness?
* Be part of a close-knit, community-driven gym that values people over profits
* Play a hands-on role in helping members achieve real results
* Develop your fitness, leadership, and sales skills
* Enjoy free gym membership and a supportive team environment
* Access ongoing training and career development opportunities
Ready to lead with energy, passion, and purpose?
Apply now and join the Jetts Hammersmith team — where every shift makes a difference.