Senior Business Architect - Private Banking & Wealth
HSBC seeks a Senior Business Architect to drive our AI‑enabled transformation across Private Banking and Wealth & Premier Solutions. You will shape the AI‑powered Target Operating Model, establish a Centre of Excellence, and design agentic AI workflows that empower relationship teams to deliver high‑touch, compliant, and personalised client outcomes at scale.
In this role you will:
* Own and evolve the Private Banking & Wealth Blueprint and Functional Solution Architecture (FSA), ensuring alignment to business strategy and measurable outcomes.
* Design and blueprint agentic AI workflows (e.g., automated client profiling, intelligent investment research, hyper‑personalised reporting) using Large Language Models (LLMs) and autonomous agents.
* Define human‑in‑the‑loop interaction models so AI augments client‑facing teams without compromising service quality or accountability.
* Lead the definition and set‑up of the Private Banking & Wealth AI Centre of Excellence (CoE) operating model, aligned to Group AI CoE standards, shared capabilities, and global reuse.
* Partner with Risk and Compliance to embed privacy‑by‑design and ethical AI guardrails into architecture and delivery, meeting regulatory expectations.
* Present AI‑specific architectural designs and roadmaps to the Private Banking & Wealth Design Board, driving consistency, reusability, and “time to value” benefits.
To be successful you should meet the following requirements:
* Advanced AI literacy in financial services, including Generative AI, LLMs, and agentic AI design patterns, plus strong data architecture awareness.
* Proven experience designing Target Operating Models and identifying AI‑readiness gaps, with clear transition roadmaps from manual to AI‑orchestrated operations.
* Track record of delivering AI initiatives in a heavily regulated environment, with practical approaches to model risk (e.g., hallucination, lineage, autonomous decisioning).
* Experience building or scaling a CoE (governance, talent strategy, service delivery model, and stakeholder engagement).
* Strong enterprise architecture capability adapted for AI‑first environments and familiarity with AI ecosystems (e.g., RAG, vector databases, LangChain/Semantic Kernel).
* Extensive experience across digital transformation, advisory, and strategic roles, with the ability to influence senior stakeholders and balance innovation with risk appetite.
* Private Banking or Wealth background.
Opening up a world of opportunity.
HSBC is committed to diversity and inclusion. We do not discriminate on gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. Disability‑Confident and providing interview accommodations for eligible candidates is part of our commitment. If you need accommodations during the recruitment process, please contact our Recruitment Helpdesk at hsbc.recruitment@hsbc.com.
Competitive pay and benefits include private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support, and a contributory pension scheme with generous employer contributions.
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