Fixed term 12 month maternity cover
Are you highly organised, detail‑focused, and confident working with financial data? We're looking for a proactive OST Administrator (Finance Verification & Compliance) to join our Operational Support Team in Lichfield. This is a key role that ensures the accuracy of financial, payroll and invoicing information that supports our services across the organisation.
What you’ll be doing
In this varied and fast‑paced role, you will:
Verify financial data before it’s processed into Coldharbour and billing systems
Check commissioned, delivered and invoiced hours to ensure accuracy and compliance
Raise invoices and validate service codes against contracts
Support payroll by confirming employee rates, annualised hours calculations and overtime enhancements
Maintain accurate employee records for starters and contract changes
Reconcile data across systems (Coldharbour, CM2000) to support timely payments
Liaise with funders, social workers and internal teams to resolve discrepancies
Support compliance activities and produce reports to ensure financial integrity
Assist with audits and maintain strong documentation standardsWhat we’re looking for
Experience in financial verification, compliance, payroll, invoicing or accounts administration
Strong numerical accuracy and attention to detail
Good understanding of financial controls and data checking processes
Confident using financial systems and Excel
Able to work under pressure, meet deadlines and manage multiple priorities
Clear, professional communication skills for internal and external stakeholdersExperience with annualised hours, commissioning frameworks or the care sector is beneficial but not essential — training will be provided.
Why join us?
Supportive and collaborative team environment
Opportunity to develop specialist knowledge in financial compliance
A role where your accuracy directly supports service delivery
Strong development and progression opportunities within Operational SupportIf you’re someone who loves getting things right, enjoys problem‑solving and thrives in a structured and deadline‑driven environment, we’d love to hear from you.
Working Hours:
DaysStartFinish
Monday09:0017:00
Tuesday09:3016:30
Wednesday09:0015:00
Thursday09:0015:00
Friday09:0015:00