Job summary
You will be responsible for assisting in the management and care of service users based upon individual needs, under the guidance of the Advanced Nurse Practitioner, and in providing practical support to service users in performing day to day activities, guidance and education.
You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi- disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required.
Main duties of the job
Assist in the management and care of service users
Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy
Contribute to assessment and observation of service users and provide relevant and timely feedback
Contribute to risk assessment of the individual and of the potential hazards in the service user environment
Provide practical support to service users, carers
Transport / accompany service users to appointments
Attend Team meetings i.e. referral / review / business
Report and document incidents as required
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
* Receive supervision and support to help you fulfil your potential.
* Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
* If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
* We run recognition awards to recognise staff's hard work and dedication.
Benefits
* 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
* Excellent pension of up to14.5% of your pensionable pay.
* Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
* £8K relocation package if you move to Essex to join us
* Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
* Flexible working: available from day one for most roles.
* Job share: Applications for job shares are welcomed.
Details
Date posted
06 February 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum plus HCA
Contract
Permanent
Working pattern
Full-time
Reference number
364-A-9751
Job locations
Derwent Centre
Harlow
CM20 1QX
Job description
Job responsibilities
Act as a key worker (under supervision of a registered clinician)
Under supervision of a registered clinician take part in assessing, planning and reviewing care
Under supervision facilitate group work (low level) such as relaxation, health promotion, sleep hygiene
Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy
Transport and store medications in line with Trust policy
Provide practical support, guidance and education for service users, carers
Undertake carers assessment
Demonstrate duties to new starters
Record all service user related activity information onto Paris and other relevant clinical systems.
Support with the delivery of training
Participate in audit and research
Be an Infection Control Link person (to support 1st level nurse)
Job description
Job responsibilities
Act as a key worker (under supervision of a registered clinician)
Under supervision of a registered clinician take part in assessing, planning and reviewing care
Under supervision facilitate group work (low level) such as relaxation, health promotion, sleep hygiene
Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy
Transport and store medications in line with Trust policy
Provide practical support, guidance and education for service users, carers
Undertake carers assessment
Demonstrate duties to new starters
Record all service user related activity information onto Paris and other relevant clinical systems.
Support with the delivery of training
Participate in audit and research
Be an Infection Control Link person (to support 1st level nurse)
Person Specification
Education
Essential
* Foundation Degree - Associate Practitioner
Desirable
* NVQ 3 in Health & Social Care, Mental Health or Equivalent
* Associate Practitioner qualification
Knowledge
Essential
* Experience of people with mental health issues.
* Understanding the Support Worker Role.
Desirable
* Working knowledge of the Paris Clinical Information System.
Experience
Essential
* Experience of working with people with mental health issues and vulnerable service users.
* Experience of working within a team environment.
Desirable
* Of working in the NHS or health care sector.
* Experience of working in the mental health environment
Person Specification
Education
Essential
* Foundation Degree - Associate Practitioner
Desirable
* NVQ 3 in Health & Social Care, Mental Health or Equivalent
* Associate Practitioner qualification
Knowledge
Essential
* Experience of people with mental health issues.
* Understanding the Support Worker Role.
Desirable
* Working knowledge of the Paris Clinical Information System.
Experience
Essential
* Experience of working with people with mental health issues and vulnerable service users.
* Experience of working within a team environment.
Desirable
* Of working in the NHS or health care sector.
* Experience of working in the mental health environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Derwent Centre
Harlow
CM20 1QX
Employer's website
(Opens in a new tab)
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Derwent Centre
Harlow
CM20 1QX
Employer's website
(Opens in a new tab)