Start Date: ASAP
Contract Length: 6 Months (extensions likely until 2027)
Location: Hybrid, Edinburgh 3 days on-site
IR35 Status: Inside IR35
A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects.
Key Responsibilities
* Lead and coordinate business and technical analysis across project streams
* Define and standardise analysis frameworks, documentation templates, and governance models
* Facilitate workshops to elicit and prioritise business requirements
* Oversee requirements traceability and stakeholder alignment
* Manage process design, business modelling, and continuous improvement
* Analyse data to identify insights supporting decision-making
* Deputise for Project/Programme Leads when required
* Support solution design and implementation with CX and technical teams
* Maintain consistent and high-quality project documentation
* Ensure adherence to client methodologies (Agile, Waterfall & Hybrid)
Required Skills:
* 10+ years’ experience in business analysis
* Demonstrated leadership of analysis & customer experience teams
* Pensions & Bonds Industry experience
* Skilled in business process modelling, data analysis, and requirements management
* Excellent communication and stakeholder engagement capabilities
* Strong understanding of change management principles
* Worked on Sapiens SCM & PEGA related projects / knowledge of systems
Desired Skills:
* Experience with BTS Pension Services & Unisure Migrations