Overview
The historic Atholl Palace Hotel, set in stunning grounds overlooking Pitlochry, is seeking a Receptionist to join its front-of-house team. You will be the first point of contact for guests, ensuring a smooth check-in and check-out process and providing a warm Highland welcome.
Responsibilities
* Greet and assist guests on arrival with check-in and check-out
* Handle reservations by phone and email
* Process payments and maintain accurate guest records
* Answer enquiries and provide information about the hotel and local area
* Support the wider team to deliver exceptional guest service
Requirements
* Excellent communication and customer service skills
* Organised, reliable, and detail-focused
* Previous reception or customer service experience is preferred
* Comfortable using booking systems and Microsoft Office
* Flexibility to work shifts including evenings and weekends
Benefits
* Competitive pay
* Staff accommodation may be available
* Meals on duty
* Training and career development opportunities
* Work in one of Scotland’s most iconic hotels with a supportive team
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