Administrator – Social Housing / Repairs
Nottingham | Full Time, Office Based
Salary: £28,000 – £30,000 DOE | 40 hours per week | Monday to Friday, 8:30am – 5:00pm
We are currently recruiting for an experienced Administrator to join a growing refurbishment and maintenance team supporting social housing projects across the region.
This role is ideal for someone who has previously worked within social housing, repairs or planned maintenance and understands the pace, systems and coordination involved in delivering programmes such as kitchens & bathrooms, external works, and damp & mould remediation.
Key Responsibilities
* Provide administrative and call-handling support across social housing refurbishment and maintenance contracts
* Coordinate appointments with tenants, operatives and subcontractors
* Manage and update works on internal and client systems, including EasyBOP
* Support delivery of programmes including kitchens & bathrooms, external works and damp & mould remediation
* Ensure all data, job updates and records are accurate and up to date
* Work closely with delivery teams to ensure KPIs and service levels are met
* Deliver a high level of customer service when handling tenant enquiries
About You
* Previous experience within social housing, repairs or planned maintenance is essential
* Experience working for a council, local authority, housing association or social housing contractor would be highly desirable
* Understanding of maintenance programmes such as kitchens & bathrooms, externals or damp & mould
* Strong administrative and organisational skills
* Confident communicator with a professional telephone manner
* Able to work in a fast-paced environment and manage multiple priorities
* Proficient in Microsoft Office
* Experience using systems such as Total Mobile, Risk Hub or EasyBOP would be advantageous
Benefits
* £28,000 – £30,000 basic salary
* 26 days holiday plus bank holidays
* Performance-related bonus scheme
* 5% pension contribution
This is a fantastic opportunity to join a well-established organisation delivering essential services within the social housing sector, where your experience will make a real impact.
Apply now if you have a background in social housing or repairs and are looking for your next opportunity.
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