Senior Pricing Manager
London / Bexhill / Leicester – Hybrid
We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture.
We provide insurance for over four million customers, but we know there’s even bigger opportunity out there – our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge.
We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company.
Pricing is more than just a number – it’s a strategic capability. At the heart of Hastings is deep risk insight – continually improving how we assess, segment and price risk through data and analytics.
Role Purpose
Leads the Market Pricing & Insights team, including 2 Pricing Managers and several Analysts, to deliver our market pricing accuracy targets, while ensuring we provide fair value and good outcomes for all customers. Oversees market pricing strategy across motor, using innovative analytics, market insights, and advanced data sources to generate segmented pricing changes. Drives best in class governance and champions analytical excellence across the business.
Key Accountabilities
1. Setting the segmented market pricing strategy, improving our competitive position and alignment to commercial objectives.
2. Working closely with Retail, Underwriting, Actuarial & Data Science, Modelling, ML Ops, Data Engineering, and Commercial teams to align market pricing decisions with broader business priorities.
3. Influencing the modelling strategy and ensuring market models, PCW insights, and internal tools are effectively integrated into pricing decisions.
4. Analysing PCW data to identify opportunities to improve pricing performance and deliver growth.
5. Developing and delivering new insights, including integrating new data, adopting innovative techniques, and driving automation to enhance decision making capability.
6. Prioritising team resources and managing the workstack to deliver high impact outputs at pace.
7. Critically reviewing technical models produced by the Modelling teams, ensuring robustness, suitability, and fairness.
8. Determining optimal strategies to combine model outputs and market insights to inform segmented market pricing recommendations.
9. Identifying meaningful customer segments where market pricing can be improved to drive competitiveness, footprint, or profitability.
10. Creating/ adapting and maintaining tools that automatically surface pricing opportunities, footprint gaps, or model improvement needs.
11. Representing Market Pricing on cross functional projects that deliver value for the business.
12. Supporting the team through coaching, peer reviews, technical guidance, and personal development planning.
13. Leading and developing a high performing, curious, and analytically strong team.
14. Ensuring pricing activity meets regulatory expectations and delivers fair and reasonable outcomes for customers.
Knowledge and Skills
15. Strong general insurance background, ideally in personal lines pricing or market pricing.
16. Strong numerical, analytical, and problem-solving skills.
17. Advanced analysis and coding experience (Python preferred; other languages acceptable with willingness to learn).
18. Curious, inquisitive, and motivated to innovate and drive change.
19. Ability to think creatively, challenge constructively, and evaluate information critically.
20. Positive, proactive attitude with appetite to learn and evolve.
21. Strong collaboration skills; able to work effectively with technical and non-technical teams.
22. Effective communication and stakeholder management skills, capable of shaping strategy and influencing senior leaders.
23. Creative, forward-thinking mindset with ability to challenge conventional approaches and drive measurable innovations.
Recruitment Process:
Recruitment screening call
1st Round Intro with the hiring manager.
90 Minute Case Study round – a mix of Technical and Competency
As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website
What we offer
Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Reward
Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year)
Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.
Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.
Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
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