This is a Full Time/Flexible Working, Permanent vacancy that will close in {x} days at {xx:xx} BST .
The Vacancy
Join Our Team as an IT Applications Manager!
Are you ready to lead and innovate in the dynamic world of IT applications? Wates Property Services is expanding, and we are seeking an experienced IT Applications Manager to steer our application estate and associated team, based in either our Finsbury Park or Birmingham regional office.
Key Responsibilities of the IT Applications Manager include:
* Lead and develop the applications team, driving service improvement projects.
* Monitor support levels and ensure compliance with Service Level Agreements and KPIs.
* Manage risks, issues, and service delivery performance to optimize efficiency and effectiveness.
* Ensure software licensing compliance across the Construction Group IT estate.
About You:
You are an experienced IT Application Manager with a proven track record in service delivery and management. Your expertise includes budgetary responsibility, ITIL qualifications, SLA definition and monitoring, and customer relationship management. You possess strong interpersonal, communication, and leadership skills, coupled with analytical and problem-solving abilities.
This role offers exciting opportunities to shape the future of our business through small projects.
As a key member of our team, you will provide ongoing support for specified applications, collaborating with Wates IT teams, software providers, and business stakeholders to ensure applications are secure, maintained, and aligned with business needs. You will lead service management, people management, applications support, maintenance, enhancements/changes, and documentation efforts to drive efficiency, compliance, and innovation.
Additional Accountabilities Will Include:
* Managing services, monitoring effectiveness, and producing relevant reports.
* Setting responsibilities and goals, mentoring team members, and conducting reviews.
* Acting as the primary point of contact for specified applications and ensuring timely support.
* Maintaining application security, compliance, and documentation.
* Supporting analysis for change requests and delivering BAU and project-driven changes.
If you are a collaborative communicator and problem solver ready to make an impact, join us and be part of our journey to success at Wates Property Services!
WHAT WE OFFER
* Competitive salary & bonus
* Car Allowance / Company Car (subject to Role/Grade)
* Travel covered to any of our sites (subject to HMRC advisory rates)
* Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
* Excellent range of learning and development activity to support your career progression.
* Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
BEST PROJECT
Inside Housing Development Awards
WINNER
WINNER
2022 Construction News Awards Winner
GOLD AWARD
GOLD AWARD
Investors in People 2022
GOLD AWARD
GOLD AWARD
Considerate Constructors Schemes (CCS) National Site Awards
TOP 50 EMPLOYERS
TOP 50 EMPLOYERS
2022 Top 50 Employers for Women
WINNER
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