Main area Receptionist/Administrator, ED Grade NHS AfC: Band 3. The successful candidate will need to be highly motivated team player, who shows flexibility and careful attention to detail providing patients with a high quality service.
Part Time: 26.83 hours a week (night receptionist). Shift pattern: 4 Nights on with 8 days off, but can be changed to meet the demands of the service. This will include weekdays, weekends, nights, and Bank Holidays.
Job overview
Reception/Administration Staff Emergency Services. We are looking for a friendly, motivated and highly organized person with good I.T. skills and a flexible approach to join the team.
The duties consist of patient registration on our Cerner IT program (full training will be given). Other duties include Admissions/ Discharges, scanning, appointment booking and working as part of a team, which supports the Emergency Services.
Main duties of the job
You will be first point of contact for patients, visitors and other Health care Professionals, and will receive them in a professional and courteous manner.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Our vision is to be one of the best healthcare Trusts in the country. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Requirements
Successful candidates need to hold NVQ Level 2 in Business and Administration or equivalent experience in a similar role. Candidates will have a proven track record working within Administration, front line and have experience in customer service.
* NVQ level 2 in Business and Administration or Equivalent
* Previous NHS experience
* Customer Service Experience
* Administration Experience
Skills
* IT Skills
* Knowledge & awareness of diversity and human rights
* Ability to communicate effectively
* Patient facing roles - able to understand an individual’s communication, physical & emotional needs
We pride ourselves on being a friendly positive team who are customer care focused and work closely together under pressure. If you like a fast paced atmosphere then we would love to hear from you.
Ashford and St. Peter's Hospitals NHS Foundation Trust is an equal opportunities employer and welcomes applications from all sections of the community.
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