Job Title: 3rd Line Engineer
Location: Bristol (hybrid)
Salary: up to £50,000
Peaple Talent has partnered with a growing technology company to recruit for a 3rd Line Engineer.
This is an exciting role to join a growing, culture-led company where you will be responsible for handling complex incidents, providing technical support and maintaining clients’ infrastructure
You will have some involvement in projects, but this role is predominantly a support-based position. The successful candidate will be well-versed in M365 suite, Azure, Windows Server and Cisco networking.
The Role:
* Provide 3rd line support, managing complex incident and resolving problems
* Act as an escalation point to 2nd line team
* Be able to coach and mentor junior colleagues
* Ensure that documentation is accurate and kept up to date
The Candidate:
* Previous experience of providing 3rd line support within a fast-paced environment
* Excellent understanding of M365 suite, Azure and Windows Server
* Knowledge of Cisco Meraki
* Team player with a positive attitude and excellent work ethic
* Excellent customer service skills
The Package:
Base Salary: up to £50,000
* Pluralsight training
* Opportunities for paid certification
* Paid social activities and charity work opportunities
* Genuine progression routes into Cyber or Projects teams
Interested? If you think you're right for this role, then click the 'Apply Now' button, and send us your CV!