IT Technician - Secondary School (Tower Hamlets, East London)
Start Date: ASAP
Contract: Full-time, Year-round
Salary: Competitive, dependent on experience
Our dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students.
Key Responsibilities
* Provide first-line technical support for staff and students
* Maintain, troubleshoot, and repair hardware, software, and network systems
* Support the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.)
* Manage user accounts, passwords, and access permissions
* Assist with monitoring the school's network performance and resolving issues
* Ensure IT rooms and equipment are secure, safe, and fully operational
* Support the rollout of new technologies and system upgrades
* Maintain accurate logs, inventories, and documentation
About You
We are looking for someone who has:
* Previous experience in an IT support role (school experience advantageous but not essential)
* Strong troubleshooting and problem-solving skills
* Good knowledge of Windows operating systems, Office 365, and basic networking
* A proactive, customer-focused approach
* Excellent communication and organisational skills
* The ability to prioritise tasks and work efficiently under pressure
* A commitment to safeguarding, professionalism, and teamwork
Why Join Us?
* Supportive and diverse school community
* Excellent professional development and training opportunities
* Modern learning environment with evolving technology
* Convenient Tower Hamlets location with great transport links
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