At Eakin Healthcare we put our patient at the heart of everything we do.
Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.
Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas:
1. Ostomy
2. Respiratory
3. Surgical
We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.
We’re good at what we do – come and join us!
ABOUT THE ROLE
The role focuses on developing professional product management across the respiratory therapy area. You will help to deepen our knowledge of our markets by facilitating, analysing and sharing insights on our customers, developments in our markets and competitor activity. Assist with the NPI process by championing the end user throughout the entire process helping to ensure their needs and requirements are met. The post reports to the Product Manager and is ideal for a candidate wishing to build a career in product Management.
KEY ACTIVITIES
4. Undertake all preparation and administration for the Respiratory Insights process to ensure it operates efficiently.
5. Ensure all Insights are correctly categorised facilitating accurate analysis and allocation.
6. Assist with the creation of Insights reporting.
7. Run the Inspire Nurse Panel, ensuring regular and appropriate communication, prompt payment and a highly professional approach.
8. Assist with the selection of appropriate topics for the Inspire panel, the development of questionnaires and report preparation.
9. Run our competitor monitoring process ensuring that competitor activity is recorded accurately within the agreed structure and promoting the resource to the commercial team.
10. Involvement in New Product Introduction Process assisting with the gathering and compilation of customer feedback on protypes and new products.
11. Assist in the product life cycle process through performance reviews and product obsolescence management.
Other
12. To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
13. To be responsible for your own health and safety and that of your colleagues, accordance with the company’s’ Health and Safety policy.
14. To adhere to the company’s Quality policy and Environmental policy.
15. To undertake other duties as may be reasonably required.
KEY SKILLS
Essential
16. Educated to degree level in a business or science subject.
17. Comfortable communicating with a wide range of people in a variety of ways.
18. Evidence of a genuine interest in the field of Product Management.
19. Access to transport.
Desirable
20. Degree classification of at least 2:2
21. Experience of product management within a manufacturing business
22. Experience of developing a product range
23. Experience of developing a new product
24. Experience of collecting and disseminating market data
25. Experience of product life cycle planning and management
26. Experience with medical devices
27. Project management experience
28. 2nd language ability
KEY WORKING RELATIONSHIPS
Internal
29. Commercial team
30. Clinical Education team
31. Finance
32. Respiratory R&D Team
External
33. Business Partners & Distributors
34. End users of our products
35. Agencies & Suppliers
ADDITIONAL INFORMATION
36. Some travel may be required
COMPETENCIES
Customer Focus
Building strong customer relationships and delivering customer-centric solutions.
Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Ensures Accountability
Holding self and others accountable to meet commitments.
Interpersonal Savvy
Relating openly and comfortably with diverse groups of people.
Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Instills Trust
Gaining the confidence and trust of others through honesty, integrity and authenticity.
Demonstrates Self-Awareness
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Self-Development
Actively seeking new ways to grow and be challenged using both formal and informal development channels.