Overview
We are looking for a pro-active, motivated individual to work within our dedicated booking team who support the Trust delivering Cancer wait targets. The post holder will be a point of contact for managing radiology requests in patient pathways following a suspected cancer referral. The post holder will co-ordinate with the clinical and administrative teams to arrange the next steps in the pathway and will communicate these to the referring team, cancer pathway navigators, MDT co-ordinators and patients as appropriate. The post holder will be responsible for ensuring that progress in the pathway is recorded in the cancer database system as well as the radiology appointment system, in a timely manner. This post is essential to providing high quality information and ensuring patient’s progress effectively on the cancer pathway.
Responsibilities
* Working from patient tracking/work lists, input data into Infoflex as appropriate, in order to ensure individual patient records are updated in a timely and accurate manner.
* Liaise with Radiology booking staff to ensure all patients on a suspected cancer pathway that require urgent imaging are booking within target date.
* Pro-actively update Service, Cancer Manager and GM for Radiology regarding the progress of individual patients, escalating issues and delays in the patient’s pathway quickly and proactively.
* Liaise with 2ww booking team in Central Booking Office to ensure 2ww patients accessing imaging as their first diagnostic are booking within target.
* Develop a basic understanding of the medical terminology and treatments for cancer in order to fully understand the patient’s pathway.
* Maintain close communication with the MDT coordinator updating them on a regular basis on work progress and alerting them of any problems that may result in a delay in the patient’s imaging or reporting.
* Provide administrative support related to cancer pathway radiology tracking to streamline the diagnostic and treatment pathway by ensuring timely scheduling of scans, reporting and follow-ups for cancer patients.
* Contribute to strategic efforts to reduce diagnostic delays and DNAs by coordinating bookings, ensuring patient attendance, and rescheduling as needed.
* Support outsourcing coordination to Community Diagnostic Centres (CDCs) and external teleradiology services, ensuring quality control and timely report turnaround.
* Support Multidisciplinary Teams (MDTs) by facilitating communication between radiology and MDTs and ensuring accurate and timely reporting of imaging results.
* Provide administrative support for Radiology for cancer-related cases or related work.
Additional Responsibilities
* The post holder must at all times respect patient confidentiality in line with the General Data Protection Regulation (GDPR).
* The post holder is an ambassador for the directorate and the Trust; actions and conduct will be judged by stakeholders as an indication of service quality.
* Abide by all statutory and Trust policies and procedures.
* Attend MDT Co-ordinator team meetings and help support; attend mandatory training courses as identified through supervision and individual performance review.
* Participate in individual performance reviews in regular supervision sessions as agreed.
* Assist with covering the MDT co-ordinators’ duties for annual leave/sickness.
Notes
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure you check your e-mail account regularly. If you require sponsorship for a visa to work in the UK, please check to ensure you are eligible under the UKVI points-based system.
About Gloucestershire Hospitals
At Gloucestershire Hospitals, our people are at the heart of everything we do. We are the largest employer in the county, providing services to over 650,000 people. We offer structured development programmes, mentoring, leadership opportunities, and a range of health and wellbeing initiatives. We value diversity and strive to create an environment where everyone belongs.
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