Job Description As an Apprentice Branch Assistant, you will gain experience across a variety of functions, including Warehouse/Logistics, Trade Counter, and Internal Sales. This isn’t just a job - it’s a chance to gain hands-on experience, learn valuable skills, and build a solid foundation for your future career. You will be part of a tailored training program with dedicated study days and support from your training provider which is designed to help you succeed. Whether you would like to become a Branch Manager, excel in Business Development & Sales, or master Logistics, this apprenticeship will set you on the path to success. What will you do? Provide excellent customer service to customers over the phone and face to face Manage stock in and out - order processing, picking and packing, store transfers & stock control Serve customers on the Trade Counter Internal Sales - making sales calls to a portfolio of existing and new customers and work with the external sales team Carry out sales administration duties - raising quotations, following up on quotations & processing customer orders There will be a requirement to work in the warehouse, as such you may have to be involved at times in some heavy lifting whilst picking and packing orders and dealing with goods in/out loading delivery vans Continuously enhance product knowledge by learning and keeping up to date with new products entering the market