About the Role
:
We are now seeking a Customer Liaison Officer to join our team; Delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
As a Customer Liaison Officer you will be out supporting residents with reactive repairs and maintenance across our portfolio of properties, working from ‘job’ to ‘job’, on your planned route with a wide range of general repairs and maintenance task. You’ll need plenty of previous experience and a positive ‘can do’ attitude to excel in this role, meeting new people and delivering high standards of work and service are key.
Role Criteria:
1. UK Full Driving Licence
2. Previous Experience in a Customer facing role.
3. Experience with Administrative tasks.
4. Good Communication skills.
Benefits we can offer you
5. 25 days annual leave plus bank holidays
6. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
7. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
8. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
9. Family friendly policies
10. Van and Fuel card
11. EAP