Overview
We are seeking a dedicated and enthusiastic Waitress to join our friendly team in a vibrant cafe environment. The ideal candidate will possess a passion for hospitality and a commitment to providing exceptional customer services. As a Waitress, you will play a crucial role in ensuring that our patrons enjoy a memorable dining experience through attentive service and knowledge of our menu offerings.
Duties
* Greet and seat guests promptly, ensuring they feel welcomed and valued.
* Take food and beverage orders accurately and efficiently.
* Provide detailed information about menu items, including specials, to assist guests in their choices.
* Ensure timely delivery of food and beverages to tables, maintaining high standards of presentation.
* Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly.
* Assist with food preparation and kitchen duties as needed, adhering to food safety standards.
* Upsell menu items to enhance the guest experience and increase sales.
* Maintain cleanliness and organisation of the dining area, including clearing tables for new guests.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Assist where needed.
Experience
* Strong people skills with a focus on guest satisfaction and service excellence.
* Knowledge of food safety practices and culinary techniques is an advantage.
* Basic math skills for handling transactions and processing payments accurately.
* Excellent time management abilities to handle multiple tables efficiently during peak hours.
* Experience in upselling products or services is beneficial but not essential.
* If you are passionate about providing outstanding service in a fast-paced environment and have the skills necessary to thrive as a Waitress in Grans, we would love to hear from you
Job Types: Full-time, Part-time
Pay: From £12.32 per hour
Expected hours: 16 – 30 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
Work Location: In person
Reference ID: Waitress25