Salary: £60,000 - 70,000 per year Requirements: Experience as a Business Analyst within a technology-driven environment, ideally involving software development or system implementation. Strong ability to translate complex business needs into structured technical requirements. Familiarity with process mapping, workflow design, and business process improvement. Comfortable working with cross-functional teams in a fast-paced, evolving environment. Excellent communication skills, with the confidence to engage stakeholders at all levels. A structured, analytical mindset with strong attention to detail. Experience within data centres, critical infrastructure, or technology services is beneficial but not essential. Must be eligible to work in the UK. Responsibilities: Engage with stakeholders to gather, analyse, and document business requirements for both bespoke software development and off-the-shelf system implementations. Translate business needs into clear, structured technical specifications for development and engineering teams. Ensure requirements are aligned with programme objectives, architectural standards, and wider business strategy. Map, review, and refine business processes to support improved functionality, efficiency, and organisational maturity. Support solution design discussions, ensuring proposed approaches meet business expectations and operational realities. Collaborate with project managers, developers, testers, and operational teams to ensure smooth delivery and adoption of new systems. Contribute to user acceptance testing, training materials, and change management activities. Promote consistent ways of working, encouraging best practice and continuous improvement across the organisation. Technologies: Support More: We are a leading data centre provider seeking a Software Business Analyst to support a critical phase of our technology transformation. This role is key for an analytical, detail-driven professional who can bridge business needs with technical delivery, ensuring our software solutions align with organisational goals. The position involves travel to multiple sites and offers a salary between £60,000 - £70,000, depending on experience. We focus on maturing our business processes and driving improved functionality, efficiency, and performance. last updated 8 week of 2026