Job Title: Hospitality Assistant
Location: City of London (near Moorgate / Liverpool Street)
Salary: £31,408 per annum
Contract Type: Full-time
Working Hours: 40 hours per week
Working Days: Monday to Friday (rotating weeks)
Shift Pattern
This role follows a rotating weekly rota:
* Week A: 4 x 10-hour shifts (Friday is a non-working day)
* Week B: 5 x 8-hour shifts
Holiday Entitlement: 20 days pro rata (holiday year April – March)
About the Role
We are looking for a Hospitality Assistant to join our hospitality team within a prestigious City law firm. You will support the delivery of a high‑end, 5‑star meeting and events service, including beverages, sandwiches, buffets and fine dining. This is a customer‑facing role where attention to detail, professionalism, and a friendly, enthusiastic approach are essential. You will also support occasional evening events when required.
Key Responsibilities
* Service meeting rooms to a consistently high standard, including set‑up, service and clear‑down
* Deliver hospitality including beverages, sandwiches, buffets and fine dining service
* Support occasional evening events as required
* Maintain excellent presentation standards in all meeting and hospitality areas
* Engage professionally with customers, ensuring a welcoming and proactive service style
* Work closely with colleagues to ensure smooth daily operations and service delivery
* Follow Bennett Hay statutory health, hygiene and safety, and quality standards at all times
What We’re Looking For
* Previous hospitality experience (contract catering hospitality experience is beneficial)
* Strong customer service skills and a genuine desire to deliver a premium service
* High level of spoken English
* A friendly, enthusiastic team player who enjoys working in a customer‑facing environment
* Excellent attention to detail and pride in maintaining high standards
* Reliable, professional, and able to remain calm in a busy environment
Benefits
* Overtime paid at time and a half
* Lunch provided on site
* Access to Bennett Hay standard company benefits
* Supportive team environment with opportunities to learn and develop
Start Date: Immediate
About Bennett Hay
At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.
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