Are you a multi-skilled trade professional with a passion for quality repairs and customer satisfaction? Do you thrive in a fast paced environment where your expertise makes a real difference? About the Role Following a recent promotion within our Property Services Team, we're looking for a proactive and experienced Senior Technician to join our Reactive Routine Repairs Team at Paradigm Housing. You'll play a key role in delivering high-quality internal repairs across our properties, ensuring our homes are safe, well-maintained, and ready for our residents. As a senior member of the team, you'll oversee day-to-day repair operations, support technicians/trades people on-site, and work closely with our scheduling and housing teams to keep things running smoothly. From diagnosing defects to inspecting completed works, you'll be instrumental in maintaining our high standards and improving customer satisfaction. What You'll Be Doing Leading by example on-site, carrying out repair works and post-inspections Supporting technicians with queries and escalating issues where needed Monitoring job completion rates and technician productivity Allocating work and managing subcontractor performance Ensuring compliance with health & safety legislation and internal standards Conducting regular site visits and vehicle checks Collaborating with housing colleagues to deliver efficient, high-profile repairs Driving continuous improvement and value-for-money initiatives What You'll Bring NVQ/BTEC or equivalent in a trade maintenance qualification Skilled in at least 3 trades, with extensive experience in property repairs Strong leadership and communication skills Ability to work independently and take ownership of issues Excellent time management and adaptability Health & Safety awareness (CITB standard desirable) Full UK driving licence (as part of this role, you'll receive a company van and fuel card for business usage). Why Paradigm? This is a full-time, permanent role (42.5 hours per week) based across Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire and surrounding counties, with office hubs in High Wycombe and Chesham. The salary is £46,553, and the role includes a company van with a fuel card. At Paradigm, we're proud to provide homes people love. We're a values-driven organisation that puts people first, whether that's our residents or our colleagues. In return for your hard work, we offer: Competitive salary and bonus potential Health Cash Plan 25 days holiday 3 days Christmas closure Tools, work van & fuel card (for business usage), and uniform provided Pension scheme and career development How to Apply We'd love to hear from skilled trades professionals who are passionate about making a difference. To apply, please send us your CV along with a covering statement that tells us more about: Your trade background and experience The types of repairs work you've carried out Any qualifications or training you've completed Examples of how you've delivered great service to customers Why this role at Paradigm appeals to you The more detail you can give, the better we'll understand how your skills match what we're looking for. If you have any questions or need help with your application, feel free to contact us at. We welcome applications from all sections of the community and proudly support flexible working practices.