Our client, a homeless charity based in South West London, is currently seeking an Integrated Outreach Team Leader based in Kingston upon Thames to join their team. Reporting to the Outreach Operations Manager, you will ensure that shift patterns and practices are set to ensure that meaningful contact is made and sustained with all rough sleepers in the borough. You will also comprehensively support a team of prevention workers, outreach workers, and rough sleeper navigator case workers.
Responsibilities include:
* Develop performance targets and quality control measures that aid service delivery, and monitor team members work together to ensure these are met.
* Supporting staff by setting clear objectives and regularly supervising staff.
* Have accurate knowledge of the numbers and type/demographic of people sleeping rough in the borough and the locations where it is believed they are.
* Support the teams to maintain a caseload of clients, offering assertive, consistent, and ongoing support until the clients are in a position to be able to move from the street into accommodation or reconnection services.
About you:
1. Experience workin...