Job Description
Responsibilities of Solution Architect :
* 12+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
* Must have worked on PSS cloud and good to have GDS understanding.
* CRM / Salesforcesolution experience is a plus
* Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
* Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
* Solid verbal, written, presentation and interpersonal skills
* Ability to collaborate as part of a team to solve business and technical problems
* Be the Trusted Digital Transformation Advisor for our customers
* Thought leadership role in Public Sector / Energy & Utilities Industry. Deliver & support business process innovation workshops.
* Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
* Assess customers business requirements, co-create the future vision for success and map toSalesforces solutions
* Give input to customers target architecture, phasing, roadmap and transition architecture
* Provide domain expertise and guidance to define solution for the customers on thesalesforce360 platform
Work with th...
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