Job Description
The EV Logistics Coordinator will support efficient scheduling and coordination of our Field Service Engineers (FSE’S) for commissioning, reactive and preventative maintenance services for electric vehicle (EV) charge points.
This role will be integral to ensuring optimal uptime, effective resource allocation, and delivering excellent customer service.
Job Requirements
Essential:
* Proven experience in service coordination, scheduling, or operations planning.
* Strong organisational and time management skills with the ability to prioritise effectively.
* Excellent communication and interpersonal skills for client and team liaison.
* Proficiency in Microsoft Office and experience with scheduling or CRM systems.
* Ability to work independently, take initiative, and manage competing priorities.
Desirable:
* Previous experience in EV, utilities, or field service environments.
* Familiarity with logistics or supply chain coordination.
* Understanding of EV infrastructure and maintenance workflows.
Job Responsibilities
* Proactively plan and manage Field Service Engineers’ (FSEs) diaries to ensure efficient scheduling and minimal downtime.
* Support the EV Team Leader with administrative tasks, workload forecasting, and resource planning based on demand trends.
* Coordinate and dispatch work orders via client portals and internal systems, ensuring timely response to service tickets.
* Manage parts logistics, including requesting and tracking parts from the warehouse to site.
* Complete and submit accurate job reports and invoices for previous day’s work.
* Maintain professional and timely communication with clients, Charge Point Operators (CPOs), and manufacturers.
* Attend and contribute to weekly calls with CPOs, manufacturers, and internal stakeholders.
* Review and track ongoing client campaigns and service projects, ensuring alignment with timelines and deliverables.
* Collaborate with the wider Envevo team to ensure smooth cross-regional operations and resource allocation.
* Monitor and manage incoming emails and work orders, prioritising tasks and taking ownership of workload.
* Identify and escalate issues related to scheduling, parts, or service delivery, offering solutions where possible.
* Support continuous improvement by identifying process enhancements and contributing to best practices.
Job Benefits
🏢 Hybrid & Flexible Working
A balance that works for you and the role.
🏖️ 35 Days Annual Leave
Including company shutdown days.
✈️ Travel & Subsistence
Expenses covered when you’re on the move.
💶 Company Performance Bonus
Discretionary bonus linked to company success.
💙 Bupa Healthcare
Private healthcare cover after 6 months’ service.
📈 Salary Sacrifice Pension Scheme
8% total contribution to support your future.
⚡ EV Car Salary Sacrifice Scheme
Electric vehicle through approved providers.
🧳 Holiday Purchase Scheme
Buy up to 5 extra days of annual leave.
👨👩👧 Enhanced Family‑Friendly Policies
Extra support when it matters most.
🕓 4pm Finish on Fridays
Start the weekend a little earlier.
🏋️ Bellshill On‑Site Gym
Free access for Envevo employees.
💎 Benefits & Discounts Platform
Access a wide range of exclusive offers and savings.
🏅 Long Service Awards
Celebrating milestones and loyalty.