Overview
Health Care Support Worker role at Cwm Taf Morgannwg University Health Board. The closing date is 09 October 2025.
Are you a passionate, caring and dynamic individual looking to make a real difference for people living with dementia? We’re seeking an innovative, forward-thinking Band 3 member to join our specialist dementia assessment team at Angelton Clinic Glanrhyd Hospital. This is a unique opportunity to be part of a specialist multi-disciplinary team delivering high-quality, compassionate and person-centred care to patients experiencing complex cognitive and behavioural needs. Our ward provides short-term, holistic assessment for individuals with dementia whose needs cannot be met in other settings. If you’re ready to be part of a compassionate, creative and skilled team and want to make a meaningful difference every day, we’d love to hear from you.
Main duties of the job
To support the provision of health care to people experiencing mental ill health in an Older Persons Mental Health in-patient setting. The post holder will deliver specific components of the patient’s care plan as delegated by the registered nurse and will regularly be required to work without direct supervision. Supervise junior members of staff providing advice and guidance. Work within a multidisciplinary team under the direction of a registered nurse. Deliver health care within the Care & Treatment Plan Approach. Provide support to patients on an individual and group basis within the inpatient service. With support from Registered Nurses be responsible for and manage own workload and safety. Participate in supervision from Registered Nurses. Actively participate in continuing professional development through the Knowledge Skills Framework.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse region with nearly 13,500 staff. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s city life, the Brecon Beacons, and the coastline at Ogmore. Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve; We treat everyone with respect; We work together as one team. CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30-minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn’t need to have skills in Welsh, we’ll consider it an advantage when short-listing and selecting candidates. This isn’t fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents at the bottom.
Person Specification
Education/Qualifications / Training
* A good standard of general education including literacy and numeracy skills. Must possess NVQ level 3 or equivalent level of competency assessed training.
Experience
* Relevant experience of working in an older persons with mental health problems.
* Experience of working within Older Persons Mental Health Settings
Skills
* Good communication skills, both written and verbal. Ability to work on own initiative. Ability to work as part of a Team. Ability to keep calm in stressful situations. Ability to demonstrate a person-centred approach. Must be able to undertake Formal adapted Restrictive Physical Intervention Training with annual updates and Patient Handling Training
* IT Skills.
* Welsh language speaking/listening skills at Level 3 or above
Knowledge
* Understanding and appreciation of Mental Health issues. An understanding of the need to maintain professional boundaries.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cwm Taf Morgannwg University Health Board
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