Overview
Location: Leicester / Hybrid
Vacancy Type: Permanent/Full Time
Application Deadline: Sunday, October 26, 2025
Job Summary
Business Analyst (Senior Lead)
Location: Leicester / Hybrid with approx. 1 day in the office per week
Vacancy Type: Permanent Full Time Role
Salary: £48,000 per annum
Who we are
The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation, which provides health, safety and environmental qualifications. Our internationally recognised qualifications help to raise the competence of safety and environmental professionals as well as individuals at all levels in the workplace. NEBOSH qualifications are highly respected by governments, employers, and our learners.
Tens of thousands of people from over 160 countries study for a NEBOSH qualification every year, learning with our network of accredited Learning Partners. More than 10,000 Diploma and Masters holders have become members of the NEBOSH Alumni.
Our Vision
Our Vision is to enable and inspire the world of work and wider environment to be a safer and healthier place.
Our Mission
Our Mission is to save lives and protect people at work through offering world-class and accessible health, safety, environmental, risk and wellbeing qualifications, and services that address the changing and emerging risks in the global workplace.
Role overview
This role will play a key part in supporting NEBOSH's mission by enabling digital transformation through our CRM implementation.
Role details
We are seeking a dedicated Business Analyst to join our team and support the Technology Enhanced Business Change Programme. They will be responsible for translating strategic business needs into actionable requirements. This role involves close collaboration with IT Product Delivery Teams, Product Owners, Scrum Masters, senior leadership, and external suppliers. The analyst drives business analysis activities, facilitates workshops to map customer journeys and processes, and develops comprehensive business cases to support technology transformation initiatives. They are expected to work in an agile environment, actively participating in team sessions and using tools like Jira for progress tracking.
In addition to core analysis duties, the Senior Lead Business Analyst supports change impact assessments, business readiness, and benefits tracking, partnering with Product Owners to ensure successful adoption of new solutions. The role also contributes to the maturity of business analysis practices, reviews programme deliverables for quality, assists with issue resolution, and leads user acceptance testing and training activities.
Core Competencies/Experience
* Strong proficiency in business analysis techniques: requirements elicitation, documentation (Use Cases, User Stories), and business process modelling (BPMN).
* Proven experience in a Business Analyst role within technology/digital transformation and organizational change projects.
* Practical experience working in Agile/Scrum environments, using Jira and Confluence or similar for backlog management and documentation.
* Experience with software development lifecycle and implementing core business technologies (ERP, CRM, LMS).
* Ability to lead requirements workshops, perform detailed 'as-is' and 'to-be' process mapping, and translate complex business needs into actionable user stories and technical requirements.
* Exceptional analytical and problem-solving skills, strong communication and collaboration, and effective work management in a dynamic, fast-paced environment.
What next?
Please review the Job profile docuent for more detail about this role. If NEBOSH and this role has caught your attention, we would love to hear from you. We welcome applications from highly motivated and energetic people coming from a different background who would bring transferable skills to the role.
Apply to be part of our mission driven journey by sending us your CV with a covering letter detailing why you should be considered for this role.
We welcome applications from candidates of all backgrounds and experiences.
Application timeline
Application closing date: Sunday, 26th October 2025
First interviews expected in the week commencing 3rd November
Other benefits
* 35 hours Monday - Friday working week
* 25 days' annual leave increasing with service
* Generous pension scheme
* Private Healthcare and cash plan
* Employee Assistance Programme
* Death in service
* Cycle Scheme
* Discounted Gym membership
* Holiday buying scheme
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