Description
Business Administration Manager
Full Time hours per week
Rivers Hospital Sawbridgeworth
Rivers Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
We are inviting applications for a Business Administration Manager to lead and manage the service delivery of the Business Office department at Rivers Hospital, Sawbridgeworth. A key function of the role is to lead the unit’s administration processes relating to all financial aspects in conjunction with the Finance Manager.
What you’ll do
1. Manage a team of 6 performance development plans, and manage 1-2-1 meetings.
2. Look after billing team
3. Ensure all accounts are invoiced to the relevant third party in a timely and accurate manner.
4. Ensure all debt is collected within 30 days of invoice and actively manage any debts that are outstanding over this date. Provide SMT with details and action plans for collecting these debts on request.
5. Implement actions to increase revenue capture within the unit and work with other departments to implement and ensure compliance.
6. Ensure data collection requirements are met for coding, billing and cash collection purposes
7. Manages the system administration of hospital EPR system and ensures all local amendments are verified.
8. Ensures accurate and timely submission of all invoices to third parties either via EDI or physical copies.
9. Works within Ramsay delegated levels of authority at all times
10. Ensures all payments to all third parties (including consultant payments and patient account refunds) are made in accordance with agreed deadlines.
11. Assist other users in the unit with ensuring compliance with Ramsay administrative policies and working towards best practice.
12. Prepare the monthly NHS activity reconciliation
13. Review any data quality queries and NHS challenges.
14. Liaise with Hospital Directors and other key stakeholders to resolve Business Process and revenue issues.
What you’ll bring
15. Management experience and/or demonstrated ability to manage a team
16. Previous experience within a finance/accountancy position
17. Effective communication skills and proven ability to work effectively in a team environment and independently as required
18. Sound written and verbal communication skills
19. Planning and organisational skills
20. Demonstrate commercial and financial awareness
21. Good computer skills
22. Flexibility and adaptability to meet the changing needs of the business
23. Demonstrated Customer Service skills
24. Previous health sector experience (Desirable)
25. Advantage of prior knowledge of SAP, maxims (EPR)
This job description is not an exhaustive list of duties but is intended to reflect, and outline, the main responsibilities of the jobholder. Ramsay Health Care UK reserves the right to vary your duties from time to time or to require you to undertake additional duties in line with business needs.
Benefits
26. 25 Days Leave + Bank Holidays
27. Buy & Sell Flexi Leave Options
28. Private Pension where Ramsay will match up to 5% after a qualifying period
29. Flexible shift patterns available where possible
30. Enhanced Competitive Parental Leave Policies
31. Private Medical Cover with option to add partner & dependants
32. Life Assurance (Death in Service) x3 base salary
33. Free Training and Development via the Ramsay Academy
34. Free Parking on site (where possible)
35. Subsidised staff restaurant (where possible)
36. Concerts for Carers
37. Employee Assistance Programme
38. Cycle2Work scheme available, in partnership with Halfords
39. The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.