Overview
Purpose: The Deichmann store, based within The Potteries Shopping Centre, Hanley, Stoke-on-Trent, is seeking a Store Manager to join our busy store. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.
Responsibilities
* Motivate and coach the team to deliver excellent customer service
* Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
* Stock management
* Analysing and interpreting sales performance data and reports
* Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
* Ensure all company standards are implemented and maintained i.e. merchandising, admin
* Delivery of all KPI's, meeting all company standards
* Recruitment and training of the team
* Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance.
* You will have previous experience of working as a Store Manager in fast paced, high volume retail setting.
* A hands on leader, with experience working as a Retail Store Manager
* A positive flexible approach with a can do attitude
* Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
* Have the confidence and ability to motivate, coach and inspire the team
* Highly numerate
* Attention to detail
* Good communicator
* Be methodical, organised and have a structured approach to work
* Be fully flexible across the week
Benefits
The salary for this role is £31,500 + the potential to earn commission and bonuses.
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