About Us
We are a leading managed IT services provider exclusively supporting the education sector.
Our services cover network infrastructure support, AV installations, IT suite refurbishments, remote backup services, Cloud Hybrid on-premises solutions, and consultancy on new school builds. We support LEAs, advisers, school network managers, ICT coordinators and the wider school community across London and the Home Counties.
Key Responsibilities
* Provide on-site technical support and advice to clients at multiple sites; willingness to travel to client sites is essential.
* Advise clients on potential school infrastructure project work based on our SLA in Schools.
* Support schools in Greenwich, Southwark, Wandsworth, Lambeth, Croydon, Lewisham, Tower Hamlets, Hackney, Brent and parts of Essex.
Desirable Skills
* 1+ year 1st/2nd Line IT support experience; ability to work diversely.
* Experience working in the educational sector.
* Strong customer service and desktop support skills.
* Well-mannered and presentable.
* Office 365 experience including Microsoft Teams, SharePoint migration and working experience.
* Microsoft Azure, Microsoft Entra (Intune) knowledge.
* Google Workspace for Education.
* Wireless networking configuration.
* Windows Server 2016-2025, Active Directory, Group Policy experience.
* Windows 10/11 desktop support experience.
* Mobile Device Management for iPads, Google Chromebooks, Windows devices.
* Apple device management experience.
* Workstation deployment via WDS, MDT or other large network deployment experience.
* Networking knowledge – switching, domain environment, complex troubleshooting.
* Server infrastructure experience – Hyper‑V, VMware.
* Strong team player.
* Enhanced DBS check and eligibility to work in the UK without sponsorship.
Essential Skills
* Office 365 administration experience, migration (optional).
* Google Workspace admin experience.
* Active Directory, Group Policy (desirable).
Benefits
Offers multiple certifications from leading industry career paths, opportunities to work on network infrastructure upgrade projects, hands‑on experience within server‑based infrastructure and a vast array of current technologies. Classroom 365 promotes career progression within the team and company. Working in an environment where your views or ideas will be heard, you can make a real difference in all you do within the company.
If you think you could be part of our team, APPLY by clicking below.
Candidates with previous experience or job titles including: IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, Schools IT Support Specialist, Education Technology Support Consultant, IT Systems Consultant for Schools, Education IT Solutions Consultant, School Technology Advisor, Educational Technology Support Specialist, School IT Technician, IT Service Desk Consultant for Schools, School IT Operations Specialist may also be considered for this position.
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