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Service user and carer selection panel

Bexleyheath
Oxleas NHS Foundation Trust
Service
€12 an hour
Posted: 15 June
The role

Site Trustwide - Bexley, Bromley, Greenwich Town Bexleyheath Salary Ad- hoc paid involvement - London minimum wage Closing 21/06/2026 23:59 Interview date 06/07/2026

Job overview

Are you a Service user or Carer of Oxleas who would like a role in the staff recruitment process?

We are seeking to find Oxleas service users and carers to participate in job selection panels for staff for all physical and mental health directorates. This includes services for children, adults and older adults in Bexley, Bromley & Greenwich.

Oxleas believes that to recruit the right staff it will benefit from having service users/carers on the interview panel.

To undertake this role you will need express an interest and undergo an informal interview process if successful you will be required to attend and complete a half day of training which will be provided by Oxleas staff.

You will also need to have the right to work in the UK and be prepared to undergo all recruitment checks including a DBS.

Service users and carers will be paid for participating on the interview panels (London Living Wage/hr), but not the training. We will also cover your travel expenses and lunch.

Main duties of the job

  • Join other staff in the selection process ( interview or group discussion).
  • Work as part of the interview panel to devise appropriate questions, and answers
  • Participate in the shortlisting process if requested
  • Follow and participate in the recruitment process
  • Ask questions to candidates
  • Work as a member of the interview panel to come to a joint decision about appointments

Oxleas will need to be able to book service users for interview panels promptly, therefore you will need to have access to email communication to receive and give information about your availability to be on recruitment panels.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We Listen
  • We Care

Detailed job description and main responsibilities

Experience of using Oxleas services

Communication and literacy skills: Reading, verbal and written. Must have access to and regularly check a working e-mail address

Willingness to participate in training and to learn about the role of becoming a panel member

Good time-keeping.

Panel members must respect the input of others as well as contributing to the panel and listen to other panel members

Have the ability to concentrate for up to an hour at a time, and longer on occasions.

Person specification

Experience

  • Experience of using Oxleas services

Communication and Literacy Skills

  • Reading, verbal and written. Must have access to and regularly check a working email address

Training

  • Willingness to participate in training and to learn about the role of becoming a panel member

Trust-wide

  • Be willing and able to travel to all sites for interviews

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

If you have declared you are part of the armed forces community, you may be asked to provide evidence during the recruitment process. If you misrepresent this information, your offer may be withdrawn. For Armed Forces specific support, see our webpage: https://oxleas.nhs.uk/armed-forces-community/

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high volume of applications. Please complete and submit your application in good time to avoid disappointment.

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