Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career.
This is a fixed‑term contract opportunity up to 9 months.
Responsibilities
* Assist customers at the till and answer enquiries about product range.
* Pick, pack and deliver orders under tight deadlines.
* Stock shelves, maintain store presentation and re‑order stock.
* Work collaboratively with the team to meet sales targets and maintain a safe environment.
* Complete first‑time quality checks and support any store promotions.
Benefits
* Cycle to work scheme offering up to 25-39% savings on bikes and accessories.
* Discounts at Screwfix and B&Q (20% off).
* Share plans to become a Kingfisher shareholder.
* 20% off a Nuffield Gym membership and free 7‑day pass.
* Simply Health plan covering dental care, acupuncture and other treatments.
* Long Service Awards – extra pay and bonus holiday days.
* Award‑winning pension with up to 14% company contribution.
* Life Cover up to 4x salary if you opt‑into the pension scheme.
* Retail Trust mental health resources.
* Mind training and support for mental wellbeing.
* Self‑development tools such as LinkedIn Learning.
* Enhanced Family Leave providing competitive pay terms.
Training Programme
* First Steps to Management – a 16‑week programme for Service Assistants looking to step into a management role.
* Power Up to Trade+ – a 12‑15 month programme providing a Trade Supplier Apprenticeship (Level 2) and training to become a Trade+ Sales Supervisor.
* Trade Up to Branch Manager – a 15‑month programme leading to a Level 4 Retail Manager Apprenticeship and a thorough understanding of store operations.
* Learning for Life – skill development outside of work through partnerships with Skills Forward and other learning resources.
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