Assistant Manager at Farm Girl Notting Hill
Are you an experienced and enthusiastic Assistant Manager with a passion for hospitality and a focus on wellness? Farm Girl, a leading café in the wellness industry, is looking for you! We pride ourselves on the quality of our food, drinks, and exceptional customer service, and were seeking a highly competent individual to support and maintain structure within our dynamic environment.
If you have a knack for organization, a "can-do" attitude, and thrive in a fast-paced setting, this could be your ideal next step.
Role Responsibilities
As our Assistant Manager, youll be instrumental in the day-to-day operations and overall success of our café. Your responsibilities will include:
* Leading by Example: Maintain an enthusiastic, engaged, and passionate approach to food and excellent service, setting a positive example for the team and fostering a great working atmosphere, even under pressure.
* Floor Management: Oversee the daily running of the cafe and effectively manage the front-of-house operations.
* Staff Training & Development: Support in training all staff to the highest standards, with a particular focus on:
o Exceptional Customer Service Standards
o Comprehensive menu knowledge
o Full understanding of allergens
o Adherence to Health & Safety protocols
* Team Collaboration: Emphasise the importance of teamwork and encourage initiative among Front of House staff.
* Sales Growth: Drive the team to increase upselling and maximize revenue.
* Cleanliness Standards: Ensure the café consistently maintains the highest levels of cleanliness and hygiene.
* Equipment Maintenance: Proactively maintain all equipment (iPod, iPad, Fridges, coffee machine, etc.) and promptly report any breakages.
* Operational Efficiency: Identify and suggest process improvements for better workflow during both busy and quiet periods.
* Stock Management: Monitor and record all wastage and ensure proper stock rotation.
* General Manager Cover: Confidently step in for the General Manager during their absence (days off/annual leave), taking on responsibilities such as:
o Ordering from suppliers and ensuring FOH/BOH stock is replenished and maintained.
o Organising rotas for FOH and Barista teams.
o Stocktaking, cashing up, and filing expenditure.
o Managing Deliveroo/Uber Eats (ensuring stock is updated on devices and monitoring activity).
Role Requirements
To be successful in this role, youll need:
* A proactive ‘Can-do’ Attitude.
* 2 years of experience in a similar Assistant Manager role.
* Exceptional organisational skills and attention to detail.
* Barista skills (preferred).
* Experience working in a high-volume environment.
* Great spoken and written English communication skills.
What’s in it for you?
At Farm Girl, we value our team members and offer:
* Performance Reviews: 6-month performance reviews with potential for wage increase or bonus.
* Staff Discount: 50% discount at all Farm Girl cafés.
* Annual Leave: 20 holidays + 8 bank holidays (pro rata).
* Incentives: Regular incentives to reward your hard work.
* On-Shift Perks: Meal and hot drinks provided on shift.
* Referral Scheme: Our "bring-a-friend" scheme.
Ready to bring your expertise to Farm Girl and help us maintain our high standards? Apply today and become a vital part of our wellness-focused team!
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