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Front of house administrator

Edinburgh
Hays
Posted: 15 June
Offer description

Your newpany

You’ll be joining a highly respected Professional Services firm with a strong presence in Edinburgh. The organisation is known for its professional, collaborative culture and itsmitment to delivering an exceptional experience for clients, visitors, and staff. You’ll be part of a Front of House team that plays a key role in maintaining smooth daily operations and upholding thepany’s reputation for excellence.


Your new role

As the Front of House Administrator, you’ll be the first point of contact for clients, guests, and internal teams. Your role willbine reception duties, meeting coordination, facilities liaison, and administrative responsibilities.
Your day‑to‑day work will include:
1. Managing reception services, including answering calls, responding to emails, greeting visitors, issuing passes, and coordinating guest arrivals.
2. Coordinating meetings using scheduling software, preparing rooms, arranging refreshments, and ensuring high‑quality hospitality
3. Supporting AV and video conferencing, including setup, testing, troubleshooting, and coordinating cross‑office calls
4. Maintaining FOH and kitchen areas, managing stock, placing orders, and ensuring a clean, organised environment
5. Handling mail and courier services, including international shipments and confidential materials
6. Providing event support, from arranging catering and staffing to coordinating logistics for internal and external functions.
7. Liaising with facilities, security, and contractors to ensure smooth office operations
8. Supporting the Office Manager, including training new FOH team members and collecting ESG data
This is a varied, fast‑paced role where no two days are the same.

What you'll need to succeed

To thrive in this role, you’ll bring:
9. Strongmunication skills and a confident, professional manner
10. Excellent organisational ability and attention to detail
11. Experience in front of house, reception, hospitality, or administrative environment
12. Confidence using technology, including AV/VC platforms and scheduling systems
13. A proactive, solutions‑focused approach with the ability to multitask
14. A team‑oriented mindset and the ability to build positive working relationships
15. Reliability, discretion, and amitment to delivering a high‑quality service

What you'll get in return

You’ll join a supportive, well‑established organisation that values its people and provides a professional, friendly working environment. You can expect:
16. Apetitive salary and benefits package
17. A collaborative team culture with strong cross‑office support
18. The chance to play a key role in delivering a first‑class experience for clients and colleagues

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