Job Description
Due to increased workload and a recent company acquisition, we now require an additional Customer Service Administrator to join our team. You will be supporting the order processing for several of our well known retail brands. The role would suit candidates with previous administration experience but this could have been gained in an office, retail, hospitality or leisure based role.
You should also have good customer service skills via phone and email and be PC literate and able to learn new IT systems. In return we can offer Mon to Fri working hours, weekly pay, onsite parking and paid holidays.\nThe main focus of the role initially will administrative but will also include customer service tasks.\nProcessing customer orders received by email onto the system for our trade customers across the UK.\nSupporting several of our brands.\nUsing Shopify and Sage.\nTaking payments and processing accordingly.\nSetting up new customer details onto the system.\nTracking orders.\nAnswering customer calls and emails regarding orders and deliveries.\nLiaising with courier companies if necessary.\nGeneral office admin support - filing, scanning and recording of documents.\nThe role is to start asap and will give you the opportunity to join our business at an exciting time as the company grows and develops. You should be happy working...