About the Opportunity
We are currently recruiting on behalf of a leading insurer for an experienced Third Party Claims Handler to join their growing team. This role offers the opportunity to manage a diverse caseload of public sector and housing related claims, within a supportive and professional environment.
The Role
As a Third Party Claims Handler, you will be responsible for managing claims from first notification through to settlement. You will handle a range of liability claims and work closely with both internal teams and external partners to ensure efficient and fair outcomes.
Key Responsibilities
* Manage a portfolio of third party claims arising from public sector and housing risks, including Employer’s Liability (EL), Public Liability (PL), damp and mould, defective premises, nuisance, and related matters
* Investigate, negotiate, and settle claims valued up to £50,000
* Support the Team Leader with technical input and day-to-day operational matters where required
* Liaise with internal stakeholders such as commercial underwriters and risk management teams
* Maintain strong working relationships with external stakeholders including brokers, policyholders, panel suppliers, and loss adjusters
* Keep up to date with relevant case law and legal developments
* Conduct claims reviews and provide feedback to brokers and clients
* Carry out additional duties as required to support the wider function
About You
* Previous experience handling third party liability claims, ideally within the public sector or housing sector
* Strong knowledge of EL/PL claims and associated areas such as nuisance and defective premises
* Proven ability to investigate and negotiate claims effectively
* Excellent communication and stakeholder management skills
* Strong organisational skills with the ability to manage competing priorities
* Detail-oriented with a proactive and professional approach
What’s on Offer
* Competitive salary and benefits package
* Opportunity to join a reputable and well-established insurer
* Supportive team culture with clear progression opportunities
* Exposure to a varied and technically interesting caseload
If you are an experienced Claims Handler looking for your next move, we would be keen to hear from you. Apply today or get in touch for a confidential discussion.